Easy, slick virtual campus tour

Designing Digitally Inc. is at National Association for College Admission Counseling’s 2011 National Conference this week showing off its 3D Virtual Campus Tours product. You might remember the virtual campus tour they created for the Air Force Academy.

It took 10 developers, and was one of the most ambitious campus tours ever done. It combined a smooth and realistic virtual recreation of the academy, both traditional human-led and interactive automated tours, and virtual games.

Andrew Hughes

“It’s nothing like what the rest of our competition is doing inside Unity,” Designing Digitally president Andrew Hughes told Hypergrid Business. “We’ve taken this software far beyond what OpenSim and Second Life could do, and what other Unity developers have done.”

The Air Force Academy “soft launched” the virtual campus tour from January through March of this year, with a heavy launch scheduled for this fall. So far, around 4,000 visitors have been through the tour.

The Air Force Academy liked it so much, Hughes said, that they have awarded a follow-up contract to Designing Digitally for 2012, to implement improvements that the company suggested, plus another five-year hosting contract.

It is a result of this startup funding from the military that Designing Digitally was able to originally create the platform, said Hughes, and the ongoing support will help the platform evolve.

Air Force Academy campus tour. (Image courtesy Designing Digitally.)

Meanwhile, five  more universities have already hired the company to create custom tours.

Hughes recently took me on a tour of a demo campus and I was very impressed with the platform’s ease of use. It’s slick and polished, and does exactly what you would expect it to do, the way you expect it to work, without the compromises involved in other platforms. For example, the voice — which runs on Flash — just works. Navigation is simple and intuitive. I haven’t seen any other tours — campus or otherwise — that look this good. (If you have one, email me: [email protected].)

(Image courtesy Designing Digitally Inc.)

Virtual tours

The 3D Virtual Campus Tours platform has a built-in content management system to schedule in-world events and tours.

Once each event is in progress, it gets not only its own voice channel, but its own world.

“You won’t see other users until you go back and leave the event,” Hughes said. “Universities give multitudes of events at the same time, and I don’t want to talk over another tour.”

The platform can handle up to 800 simultaneous tours, with up to 5,000 total concurrent users — between 250 and 300 in each voice channel.

To keep the tours running smoothly, tour guides can take control of visitor avatars and move them to the correct locations — the platform takes care of spacing between avatars, so that they don’t run into one another.

Back-end systems

But what really separates 3D Virtual Campus Tours from its competitors is its rich back-end analytics.

The administration tools allow colleges to see where visitors went during their tours, whether they played any games, what they were looking for, even what they chatted about in either public or private conversations.

The virtual campus environment can then be reconfigured based on this data, Hughes said.

When human tour guides aren’t available, bots take prospective students on customized tours, based on a questionnaire filled out ahead of the time.

“The bot is able to recognize and read that stuff and change the menu of what they’re going to show you based on your interests,” said Hughes.

Detailed environments

To create the virtual campuses, 3D Virtual Campus Tours sends a team to the university to create digital models of key buildings.

Not every single building is fully rendered into 3D, and buildings may be spaced closer together in the virtual campus than in real life to make the tours more accessible.

“Our team actually goes on an admissions tour and shadows the admissions rep,” said Hughes. “We meet with the admissions department and get the script from them — we get a strong understanding of exactly what needs to happen.”

The final product includes just those buildings that are key for the campus tours.

“We don’t need to make all the parking lots,” Hughes said. “We do as much as we can to scale but why make streets a mile long to the next building — why not push the buildings a little bit? Say you’ve got an equestrian area three miles away — why not push it closer so people can visit without having their avatars walk three miles?”

In addition to copying the actual external campus of the university, as well as building interiors, Designing Digitally can also create games, vehicles, custom branding on the viewer, custom animations, and custom clothing.

“Anything you can do in a video game, you can do here,” he said.

A single building can take between two and three weeks to convert to digital form.

“We take digital pictures of the walls in the university and use those actual textures in the 3D environment,” said Hughes. “A lot of people who work for us previously worked for game developers, so the quality you get is going to be a lot higher.”

After the virtual campus is finished, a Designing Digitally team attends the first tour to make sure everything works smoothly on the technical side.

“We work with their admissions team to train them and make sure they know how it works,” Hughes said. “And we also have a marketing package that allows for PR, marketing, and outreach.”

Future plans

In the second phase of development, users will be able to change height, facial features, and other appearance elements.

Designing Digitally also has licenses in place to roll out Android and iPad versions of the tours.

Also in the works are competitive rankings and score boards for the in-world games, quizzes and simulations.

Today, the platform can show pre-recorded videos in-world, but not live websites — that is something that’s in the works.

And another big improvement is going to be the conversion to Flash. Unity pre-announced this feature earlier this month, and it will make the platform even more accessible than it now is.

Flash is installed on 99 percent of all computers (98 percent in emerging markets). By comparison, the Unity player has been  downloaded more than 74 million times — but that’s less than 4 percent of the world’s 2 billion Internet users.

“We have already looked at it, and already went through all the testing we have to do,” said Hughes. “Once it comes out, you’d better believe our company will be all over it. We’re looking for the convenience factor”

Pricing

The cost of a virtual campus tour depends on the size and scope of the build. Hughes declined to provide any specifics, or even price ranges, but did say that universities should be prepared to spend some money.

“This does not go for the prices that an OpenSim build would go for, or what any other Unity build will go for,” he said. “It goes for what a regular campus tour will go for. It’s not cheap.”

Educational institutions can get a free price quote by contacting the company.

A history of campus-building

Since 2004, Designing Digitally has built 50 virtual campuses inside Second Life.

And the company learned a lot from this experience, Hughes said. In particular, that Second Life campuses were great for teaching and for collaboration — but not so good for marketing.

“A lot of universities using [Second Life] for recruitment have left,” he said.

Using Second Life involved a large number of technical hurdles. For example, admissions counselors had to install Second Life on their computers, open up ports, install upgrades — and university IT departments were not happy.

Plus, prospective students also had to install Second Life and learn how to use the platform. In Second Life, it takes time and effort to do everything from dressing an avatar, to moving around, to getting voice working.

 

maria@hypergridbusiness.com'

Maria Korolov

Maria Korolov is editor and publisher of Hypergrid Business. She has been a journalist for more than twenty years and has worked for the Chicago Tribune, Reuters, and Computerworld and has reported from over a dozen countries, including Russia and China.

  • Troy McConaghy

    Okay, so playing devil's advocate for a moment…

    Pictures, text, and videos could convey the same information in a more believable way. Prospective students are right to ask, "I ride horses. Is the equestrian center *really* that close to the main campus? Did the people who made this simulation take some artistic license? How do I know if what I'm seeing corresponds to reality?" Photos, maps, and videos of the real-life campus don't have the same believability problem.

    • Photo, maps, and videos offer 1 way communication. 3D Virtual Campus Tours provide 2 way communication through live guided tours of the campus with a real admissions rep or tour guide, as well as with other potential students. This type of engagement is not available through traditional “virtual campus tours.” The 3D Virtual Campus Tours product is the closest equivalent to an on ground campus tour available today. Our goal is to provide students who cannot travel to the campus for a traditional campus tour with the ability to experience walking around and touring the campus as realistically as possible. Photos and videos do not offer potential students this experience.

      3D Virtual Campus Tours are built to replicate the campus and being able to walk around the campus through the use of an avatar provides a true sense of space for the users.

      Our focus is on the target audience (rather than what the client is “used to”) and providing a solution that meets their needs and expectations. If colleges want to engage their potential students, they need to use mediums that are familiar to and exciting for their target audience.

      • We make the replications to scale. That goes for inside and outside the campus.

      • Troy McConaghy

        That's all very interesting, but you didn't respond to my central criticism: the people on the 3D virtual campus tour know they aren't seeing the real campus and will rightly wonder what's true-to-life and what's not. How are they supposed to know?

        I'd argue that a spatially continuous video tour *does* give the viewer a sense of space, of the relative locations of things. A map can also do this, assuming the prospective student knows how to read maps. (What's a "sense of space" if not a personal, internal map of the relative locations of things?)

  • I think most people on a virtual tour of a college campus would assume correctly they are seeing an accurate recreation of the campus. Why wouldn't a school want to show things exactly as they are? To compare 3D to 2D images is like saying the Star Trek holodeck concept could be done with Powerpoint. 3D is the ultimate visualization medium for things like campus tours, showing engineering cutaways & other visual communication needs. It is the next step to being there & as stated allows for full 2 way communication making the tour dynamic and informative in a way staring at a video or image cannot. Well done DD!

  • John Jamison

    We have been doing similar work, though on a smaller scale, for the past 8 years. I commend the folks at Designing Digitally for taking this to the next level with Unity3d…a great tool.

    One of the key elements we have explored with virtual environments, whether for 'tours', events or training & education, the environment itself is one piece of the deal…and yes, as others have questioned, only goes so far. We have found that it is critical that significant focus be put on what actually happens within that environment, which goes beyond simple conversations and presentations with others. V-worlds offer the opportunity to place participants in highly immersive…emotionally and cognitively immersive situations…which turn the 3d space into something much more than "interesting".

    Keep up the good work DD!

    John Jamison
    ImagiLearning, Inc.

  • I love your idea of making the tour virtual so that both parents and students can easily decide whether they want to go to specific school or not, my only fear is the security of students if the whole building can be easily accessed by anyone. Anyway good job on graphics, idea and design.

  • Andrew Hughes

    Thanks! 🙂 They actually can get floor plans, google maps, etc. of all buildings from conventional virtual campus tours, so that question is industry wide. 🙂