AviWorlds shuts down again after attack

The much-troubled AviWorlds grid is down again.

The grid has been a target for controversy since its first launched in early 2011 as AvWorlds with a plan of being the most expensive social grid. Since then the grid has changed business models numerous times, changed hosting providers, and repeatedly changed its hypergrid status.

Most recently, it was hosted by Zetamex, which provides hosting to many grids, both private and commercial. It was also hypergrid-enabled and allowed users to connect self-hosted regions, which made it an “open” grid.

Over the past few days, the grid has come under a sustained denial of service attack that left the grid unable to function.

Alexsandro Pomposelli

Alexsandro Pomposelli

AviWorlds is down again,” grid CEO Alexsandro Pomposelli said Sunday in a Google Plus post that has since been taken down. “The grid keeps getting attacks left and right trying to shut it down. AvIWorlds now with 502 unique users seems to be making a lot of people mad — especially the ones who can’t accept AviWorlds climbing so high in the charts and with a huge chance to be number one.”

On Monday, the grid was briefly back up, which Pomposelli attributed to the work of his hosting company.

“I have shut AviWorldsdown myself three times,” Pomposelli said. “No one will stop me. You shut it down — I will turn it back on again. Simple as that. So you will be wasting your time. I am not the type of person who gives up.”

AviWorlds Welcome region, as of last week.

AviWorlds Welcome region, as of last week.

Zetamex has faced these kinds of attacks before against other grids, and has added more security at the hardware level to protect against future attacks.

“However, as with all datacenters, if the attacks are very hard brutal and constant, datacenters will complain that you are consuming too much bandwidth,” Zetamex CEO Timothy Rogers said in a post today on a Google Plus discussion of the AviWorlds closing.

Earlier today, Rogers told Hypergrid Business that Pomposelli had official shut down the grid.

“I can confirm that he has terminated services with us,” Rogers said.

Pomposelli has also terminated all his social media accounts.

Zetamex updates terms of service in wake of attack

The abrupt closing of the grid has again angered many AviWorlds customers and this time, some of them have been blaming Zetamex, confusing the hosting company with the grid.

As a result, Zetamex has updated its terms of service to help make that distinction clearer.

In particular, while grids hosted with Zetamex can use the Zetamex logo, but must it clear that they are a separate company.

In addition, support requests need to be handled by the grid manager, who can then pass them along to Zetamex as a support ticket, instead of having Zetamex deal with grid residents directly.

Another clause in the terms of service specifies that the hosting agreement will be terminated if the client has continuous denial of service attacks —  a mandate from the datacenters where Zetamex servers reside.

maria@hypergridbusiness.com'

Maria Korolov

Maria Korolov is editor and publisher of Hypergrid Business. She has been a journalist for more than twenty years and has worked for the Chicago Tribune, Reuters, and Computerworld and has reported from over a dozen countries, including Russia and China.

  • Joe Builder

    I Think a lot has to do with the owner of Zetamex, Timothy Rogers coming into Aviworlds in a female avatar and making a spectacle out of himself in voice. Making false claims against myself and his personal dislike. And when without the grid owners permission had the nerve to ban 1 of my avatars. Well Alex also thought it was strange behavior from a professional and removed the ban. Rogers only hosts the grid, has no business or authority to ban anyone for that matter a administrator of the grid. Daily attacks, Hackers invading the servers. With claims he cant do a thing to stop them. Threats made every other day to Alex from the hosting company is going to close him down. Very unprofessional. Now I will not say this behavior is on every grid hosted by them. But Alex does think the reason is of his up coming popularity in the Brazilian Community. Then to top the cake Alex asked for a Oar to be placed on a region with the answer from hosting company “He don’t offer that service” Alex has the email with those words. And roll backs wasn’t a option. Lets ask ourselves do we really need a Hosting company like this? One who has personal issues with a individual? And make the whole grid suffer? Well anyways I can go on and on on this subject. But maybe Alex will poke his head and chime in on this subject being he emailed Maria on it.

    • Gabriel Chavez

      Hi again Joe! You have been putting down Zetamex in many other social networks saying many other different things. Why do you have something against Zetamex? First of all I would like to say that one day when I was in AviWorlds on one of the regions I recall hearing you talk to Alex in voice and making sexual and rude comments about people logging in for their first time. It is really funny that you would sit here and talk crap about a company that has done nothing wrong as far as I can see as a hosting provider, and also has gone very far as helping to mitigate these DDOS attacks against aviworlds which in todays day and age most ISPS’s would terminate services without even a warning because its extremely hard on the network. But yet you sit here and you keep dishing out this crap. Maybe you need to find a day job or something because I have seen you and yes your the only one talking bad things about a good hosting company. And again, I witnessed you personally in-world @ aviworlds talking crap about residents coming in laughing about it. What kind of person are you? I rest my case

    • due to the lies about one of my good friends i am going have to stop visiting this website for ever. Sorry maria but attack comments such as the one Joe has left that contains lies about one of my closest friends i will NOT ignore and instead will be ignoring this website.

      Tim would never ever do what joe says he did. There are morons on the internet that would go around pretending to be someone else to try to tarnish the name of the person they are pretending to be. If what happened is true i can swear on my real life that it was not actually tim.
      Him and myself have been very busy these past few weeks working on the backend of multiple grids as part of a restructuring of Zetamex. We havn’t had time to have fun and when and if we do, we dont do such unprofessional stuff so therefor if someone did ban someone it was not Tim or myself.

      But Joe’s comment is there in the open and because of it I will no longer be visiting this website ever again.

  • Han Held

    As long as we fight best when we fight amongst ourselves, the opensim implosion will continue.
    Everyone involved needs to step the back and consider their words and actions carefully, and think of the larger picture.
    I guarantee you that it won’t take that many steely knives to kill THIS beast -it’s a dead scene walking as it is!

    • same with me. Tim is very professional and always gets the job done.

    • Blue Bird

      I’ve been hosting with Zetamex for a couple of years without many problems. When there is a problem, it’s usually resolved in a few hours usually and they do what it takes to provide you with the services you’ve paid for. I’ve never lost my inventory or any of my builds and I’ve never backed anything up myself. My sims seem to function as well as OSGrid does. As for “threats”, you can’t say a warning letter about being late on your payment, or an email about your traffic bleeding the grid dry is really a threat and I can’t imagine Mr. Rogers standing in your sim with a baseball bat or a couple of rough looking goons.

      • Tim is to busy to be standing on a grid with a baseball bat. Also he is way to nice to like that anyways.
        I just cancelled my sim from him for this month due to finance troubles for june and he was completely cool and understanding with it.

        • Joe Builder

          I’m sure he does standalones real well. But when it comes to small grids like 130 regions. That’s a bit much for there hardware. Have a look at his site under network, That’s his hardware somewhat like a iphone.

      • Joe Builder

        No he came in wearing a female avatar and began his rant in voice, Now that was a scene.

  • lmpierce

    Hi all,

    I’m going to step in as moderator and roll back this discussion by removing the initial comments. The reason is that there’s too much hearsay which amounts to accusations without substantiation, and false accusations are not accepted. Likewise, readers are finding the opening comments toxic and this is likewise not accepted under the discussion guidelines.

    If you can add information that is helpful to our readers (i.e. alternative grids, suggestions for managing interruptions to the service, similar past experiences and how you handled it), or if you wish to express an opinion or point of view that isn’t derisive, that is also well within the discussion guidelines.

    The discussion guidelines not only specify what is not permitted, but they also state that the goal of the guidelines is to be inviting and informative. The expectation is for a focus on productive discussion rather than a race to the negative.

    Having said all that, please remember that we do permit the posting of links to other blogs where you may direct readers to discussions under other terms. Please feel free to post any such links here.

    • Joe Builder

      The truth is mostly mistaken for being Toxic

  • AviWorlds

    Hello All.
    First of all I did tell Timothy Rogers to shut down the grid due to various issues not only the hacking and disruption of service we were getting almost on a daily basis.
    There were 3 main reasons.
    1 – The daily attacks
    2 – The warning I received on two occasions from Zetamex ( Timothy Rogers) regarding the attacks if they kept going; Zetamex would have no choice but to discontinue its offering of hosting services to AviWorlds.
    3 – The fact that zetamex does offer tools for backing your regions up (OARS) but it falls short from offering what I need me myself personally which is a back up service for every 1 hours and 24 hours up to 10 days past. Like Dreamland Metaverse offers. Its all there when you need it. All backed up and ready to go. If zetamex offers that I did not know.

    Reason number 3 came into the picture here after TWO of AviWorlds main regions were attacked inworld. Everything wiped out. Our rental office with all the rentals and our super freebie mall. I immediately emailed Timothy regarding what had happened and Timothy as always no complaint there was right there ready to help but it was too late. Zetamex backs up the regions once per day only and once that back up was done it is impossible to recuperate what was gone. The regions that were attacked were backed up by zetamex as they were. EMPTY. So the only solution Timothy had to offer was to back the whole grid up a day via the data base. We would lose all the new registered users and all the transactions and all builds etc etc.
    I work long hours and I dont have time to use the tool zetamex offers to make back ups of all our regions on a daily basis. 136 regions minus the ones that were self hosted.
    I would even express this as a friendly suggestion to Timothy to offer that since all his competitors do offer it. Yes I do know zetamex backs everything on its amazon storage etc etc…But regions back ups are essential and they need to be automatically. If you have one of two regions or if its a MINI grid yes no problem but for a popular grid and a growing grid like AviWorlds that is a must.
    Now like I said…If zetamex offers that I did not know. Also Timothy Rogers last words to me were BACK UP BACK UP BACK UP that is what I say to all my customers. Unfortunately I have no time to back up all these regions every 1 hours and every 24 hours. That is what is needed for a popular growing grid.

    Anyway besides all these things above I want to make it clear here. Zetamex was always very helpful and every time we needed help Timothy was there helping. He indeed did do all he could to help and yes we’ve had our disagreements once in a while of which I did not like the way Timothy presented himself specially as the CEO of the company. But no one is perfect and frustration does get us a bit out of our normals…

    I also need to point out that when anything becomes POPULAR it does attract bad individuals that will try to interfere or disrupt in this case AviWorlds.
    My personal opinion regarding the new zetamex TOS; if I did read it correctly and also what Timothy emailed me two times regarding the distancing or discontinuation of zetamex contract with AviWorlds if the grid kept getting more and more attacks.
    My friend and ex partner which I lost due to certain things he did not agree with zetamex; he has his own server now. He tells me that his server receives about 190 -200 attack attempts per day and they are all blocked.
    Again regarding zetamex TOS; I present this question. ANY GRID THAT BECOMES FAMOUS, POPULAR and is hosted by zetamex will have to eventually seek another hosting company ? Again I am not doing this here to create miss understanding at all .I am simply putting this on the table as a serious concern for all grids.
    The grids become popular and with that comes attacks. Is it the grids fault? Does zetamex then have the right to put the blame on the grid being attacked because of its popularity?
    I leave this question on here so we all can debate respectfully and without remarks and all..Lets debate this professionally because this I think is a serious issue. Does it mean that grids cannot be popular if they are hosted by a third party hosting company in this case zetamex?

    Another subject I lay here because it is also related to third party hosting company. Does the hosting company have the right to BAN and dictate who is on my grid?

    Does the hosting company have the right to THREAT to shut you down and give you a SEVEN days notice because of a certain individual present on my grid?

    With all these subjects above I have made my own mind about third party hosting companies. I have experienced both Dreamland Metaverse and now Zetamex. Both these companies fall short in one or more ways and my personal opinion is that if you are a commercial grid and want to have freedom to do and implement all the tools needed for a commercial grid to function, compete and survicve you must be on your own.
    I am not here bashing these two companies. They also have alot of positive things and they help alot but my personal opinion from my own experience is what I wrote above.

    And at last …
    You all cant say that AviWorlds itself always managed to be in the TOP ten most popular grid category here on this blog and also was first place in the 3 different categories and second in general in Marias grid survey last year.
    AviWorlds came back each time and was always one of the most popular. So as you can see AviWorlds did its job always but it was my FAULT in my opinion not to have gone on my own servers.

    I have not given up on my project AviWorlds. I am taking sometime off and will work on being on my own servers next time. Until then; AS TE LA VISTA BABY!

    • Frank Corsi

      Hey Alex, want to make a new grid hosting company with my team maybe we use HostingVirtualWorlds.com, we have what I feel is the best servers and software to backup restore, as well as many other cool features not seen on any grid. I also got attacked just after the ever so popular “fake” article, but my grid did withstand the attacks. Not to put any other hosting company down, but maybe something new needs to happen! We have a joint venture partnership with Cari.Net and other large corporate backers. email me if your interested.. [email protected]

      • Do you have the prices up for grid hosting anywhere? Either minigrids (Diva standalones) or full grids? And do you connect to any other grids besides OSgrid? Thanks!

        • And do you offer OAR and IAR uploads and downloads? Thanks!

          • Frank Corsi

            Keep In Mind… This service is not live, it was created back in 2007 I think originally. I am looking to partner with someone to make it active. Our software can allow for backup and restore from our control panel, as well as move, rename, change owners, change media and many other features. we have a very good control panel system. Whatever prices on the website are from 2008 or 2009. I will have to update the offerings, but we can offer mini grids and full grids or just regions.

          • Please let me know when you’re ready and I’ll add it to the hosting providers list.

    • Joe Builder

      I think the word Professional is one that needs to be looked at a little closer when choosing a service of any kind.

      • Joe — This is a serious topic, that many grids will — eventually — be dealing with, one way or the other, just the same way as webmasters have had to learn to do. Zetamex seems to have dealt with it as well as any other hosting provider would have, and I’ve heard nothing from Alex to the contrary. If you’ve had a personal experience with a particular service provider, please do offer a review.

        You can comment on their vendor page here: http://www.hypergridbusiness.com/2012/06/softpaw-estates/

        (We reserve the right to take down fake reviews or ones that involve personal attacks.)

        Zetamex is one of our recommend picks for hosting because I’ve heard from many satisfied customers.

        I encourage other customers to let me know about their hosting vendors — either privately, off-the-record via email at [email protected] — or publicly on our vendor directory.

        The more reviews a vendor has — both positive AND negative — the more comfortable other customers will feel using their services, because they’ll have a better idea of what they’re going to get.

        Here’s an article summarizing some research about this: http://about.g2crowd.com/blog/positive-impact-negative-reviews/

        In particular, when it comes to products or brands that customers aren’t familiar with, even all negative reviews can increase sales: http://hbr.org/2012/03/bad-reviews-can-boost-sales-heres-why/ar/1

        Hmm…. this should be a separate article…

        • Joe Builder

          I do have experience with him first hand with his false rants acting in a very unprofessional manner. Prior to this he claimed I post all negative things in every post about his service. I asked him show me one. I have to say I’m very vocal about Kitley and find Ilan extremely hard skinned and a professional being he never gets angry or threatens me in any way. Maybe a clear definition of personal attack is in order being I mention a service. Alex posted a very sugar coated response to his experience which in fact is ok, But I would rather the honest truth with no changing words in fear of fact deletion. Maria I was there daily, I have experienced and seen things that was less than professional, If you want to sweep facts under the rug from your readers than in my opinion that’s not helping the opensim community. Living and dealing with things in the shadows is not way to experience a virtual world.

        • AviWorlds

          Maria I can also say that I cannot disagree with what Joe Builder has posted here in fact I am going to ask you to read my post again because it wasnt only about the hacking attacks. I spoke in general about the positives and negatives and I do also ask a few questions to be debated by the community here.

          • I read what you said about the backup options, and it seemed a very reasonable concern. Having a set of backups going back a certain amount of time is a great precaution to have in place. And you are right — Dreamland Metaverse does automatically make backups of the past six days, with four empty backups slots for user backups. So, for example, before making major changes to my region, I can do a quick backup to their servers — or I can do a full OAR backup to my personal computer.

            And if something happens — like a griefing attack — if I notice it within six days, I can restore it to any of those backups. If takes me longer than six days to notice it then I’d have to restore to one of my saved or local backups.

            When comparing two vendors, this should be something people consider. And it sounds like an article worth writing up…

          • Yes, but Dreamland charges much more also. I like that Zetamex offers entry pricing so that us poor dumbasses who made one too many mistakes in life can still afford to play and for fun rather than commercialism to pay tiers.

            For my own purposes I find using my console they provide to do all I need for my few regions they host.

          • It’s good to have a choice! 🙂

          • AviWorlds

            As I have written above Maria I have no idea if ZETAMEX offers the AUTO BACK UPS. Timothy did tell me to use the tools he offers which is kinda manually done. For me a busy real life person with 3 kids to feed and two very nasty ex wives I have no time to do it like that. Timothy’s own words were Back up , back up , back up.
            The closing of the grid was a range of things including the threats from Timothy regarding the attacks plus other stuff I would be more than happy to prove here if needed.

          • Joe Builder

            Get what you pay for, As Dreamland offers much more even with there money module if needed. And a bit more powerful hardware.

          • That isn’t even a true statement, Joe…”Get what you pay for” or maybe it is where you live…hehehehehhehe lol weeeeeeeeeeeeeeeeeee

          • Joe Builder

            If I would say I live in the state of Texas would make better sense :)~ lol

          • Texans…a bunch of cowtippers and busy picking psilocybin mushrooms out of cow manure………………………………….and I won’t even mention the strange things cowboys do with their animals, either……………………………………..

          • Joe Builder

            You mean the stump broke cows? eww

        • Gabriel Chavez

          @mariakorolov:disqus I think a good topic to report on instead of all this other stuff would be to discuss what is aviworlds doing to refund customers? why was no warning sent out to customers? what about paying region owners? there is no information to help them out anywhere on any site. I think that this should be a priority article because look at all the people getting screwed over on their land and money they purchased and content. Why werent they afforded the 7 days that zetamex was given to aviWorlds? Seems awfully shady of the owner of aviWorlds I think this is a good news article you should follow up on. It also seems from the way I read from all these comments @joe_builder:disqus and @aviworlds:disqus is trying to put the blame on @Zetamex which in this case it really doesn’t seem like @Zetamex did anything wrong. Really do dislike people putting blame on companies rather then themselves.

          • Joe Builder

            Didn’t we discuss this in another area, How can you refund Free? And all the residents where informed prior and all was cleared up. Thanks for your support on this.

          • Gabriel Chavez

            @joe_builder:disqus I was a resident I didnt get an email or an offline message or anything it was jusst shutdown cant even get my items and yes I did pay someone for my land.

          • AviWorlds

            She is lying. There were no paid lands in AviWorlds

          • Have you lost money or regions as a result of this shutdown, or do you know anyone who has? My email is [email protected]. I didn’t see any comments about this on social media (but I may have missed some).

            The last time AviWorlds shutdown, this question came up, and Alex said that nobody lost any money. (http://www.hypergridbusiness.com/2013/12/aviworlds-grid-down-yet-again/)

            Given how many times this grid has shut down already — if you Google “AviWorlds” there are three different articles on the first page about their various closings — it seems that customers would already have been aware of potential problems.

            In any case, it’s always a good rule of thumb to never keep more money in a virtual currency than you can afford to lose, or do any significant building on a grid that doesn’t allow you to back up your regions. If you’re going to have a region on a closed grid such as Second Life, do all your building on a self-hosted OpenSim (like Sim-on-a-Stick or New World Studio) or Kitely or some other grid that allows full region exports. Then import your builds to the closed grids.

            Meanwhile, again, if anyone lost content or money with this closing, please contact me or post a comment here.

          • AviWorlds

            Maria. All AviWorlds residents were living in our free land program. With the exception of one and that one was already refunded.
            AviWorlds gave 1/4 sim parcel with 1125 prims each.
            Each player was born with 1 AV so they could buy the parcel.
            All rental boxes were set to zero.
            Regarding content it was all freebies and our TOS CLEARLY SAID. Aviworlds could terminate service at anytime without notice.

          • Alex — Next time, can you give a few days notice, so that folks who have built things can export them?

          • AviWorlds

            The items that people were using were from our super freebie mall. Like I said. AvIWorlds created a situation where residents would stay because everything was there for them to use. AviWorlds never charged for land except private regions of which only one was sold and that one was refunded. The rest was all free.
            The rental box area was the region where the residents had to go every seven days to punch in or renew their free rental times.
            Gabriel is using this information against me here with wrongful intentions to defame me and AviWorlds and all you say is alex next time give more time.? He is lying and instigating a very huge problem here specially with to himself because now I want to see proof. What he showed is nothing less than a user asking how to access the rental areas so he could renew his free land.
            So Maria can you ask him for proof please? and if he does not have one ban him because he is lying and using false infomation.

          • I just got an email from another resident, with a copy of a PayPal transaction showing she bought currency on your grid. It was a small amount.

            She says she did not get advance warning or a refund of her currency balance.

            If you sold currency to your residents, with the promise that they could convert it back to cash when they wanted, then there’s a valid concern there. (Some grids make it clear that their currency is full-fictional and non-refundable, like on Kitely. I don’t know what your currency policy was.)

            Gabriel might well have been scammed by another in-world resident, but he also did not get an opportunity to get it straightened out.

            If people had advance warning about the closing, he would have had time to file a complaint and you would have had time to investigate the situation. Right now, with the grid closed, it’s too late to do anything about it, one way or the other.

          • Joe Builder

            Lets not drift away why aviworlds closed, Reason being the hosting service could not stop the constant daily and nightly attacks, The constant errors in splash screen with the words LOGIN FAILED. This is the problem in itself. People where concerned some never came back. Maybe this email is from one of the people who never came back because of faulty service provided to the grid. Once again we are assuming,

          • AviWorlds

            First of all our TOS clearly stated that there were no refunds for curreny purchases. This is had nothing to do with land puchases or rentals.
            If anyone purchased currency in AviWorlds that I dont know about . they can email me at [email protected] and I will have to check it because I did not personally handle the currency selling paypal account. That was my ex partners paypal account.
            So again if you purchased currency from aviworlds just email me with the amount and paypal account number plus proof of purchase I will refund it even against AviWorldsTOS.
            AviWorlds TOS also stated that the grid could be terminated at any time without notice.

          • AviWorlds

            HERE is one part of AviWorlds TOS. 2.6

            2.6 Aviworlds may suspend or terminate your account at any time, without refund or obligation to you.

            Aviworlds
            has the right at any time for any reason or no reason to suspend or
            terminate your Account, terminate this Agreement, and/or refuse any and
            all current or future use of the Service without notice or liability to
            you. In the event that Aviworlds suspends or terminates your Account or
            this Agreement, you understand and agree that you shall receive no
            refund or exchange for any unused time on a subscription, any license or
            subscription fees, any content or data associated with your Account, or
            for anything else.You understand that termination of an account may be,
            at Aviworlds’s discretion,

            1.6 AviWorlds is subject to scheduled
            and unscheduled service interruptions. All aspects of the Service are
            subject to change or elimination at AvWorld’s sole discretion.AviWorlds
            reserves the right to interrupt the Service with or without prior
            notice for any reason or no reason. You agree that AviWorlds will not b
            liable for any interruption of the Service, delay or failure to
            perform, and you understand that you shall not be entitled to any
            refunds of fees for interruption of service or failure to perform.
            AviWorlds has the right at any time for any reason or no reason to
            change and/or eliminate any aspect(s) of the Service as it sees fit at
            its sole discretion.

          • Joe Builder

            Not to mention some inventory items where showing as White textures, we all know what causes that.

          • AviWorlds

            HERE is one part of AviWorlds TOS. 2.6

            2.6 Aviworlds may suspend or terminate your account at any time, without refund or obligation to you.

            Aviworlds
            has the right at any time for any reason or no reason to suspend or
            terminate your Account, terminate this Agreement, and/or refuse any and
            all current or future use of the Service without notice or liability to
            you. In the event that Aviworlds suspends or terminates your Account or
            this Agreement, you understand and agree that you shall receive no
            refund or exchange for any unused time on a subscription, any license or
            subscription fees, any content or data associated with your Account, or
            for anything else.You understand that termination of an account may be,
            at Aviworlds’s discretion,

            1.6 AviWorlds is subject to schedule
            and unscheduled service interruptions. All aspects of the Service are
            subject to change or elimination at AvWorld’s sole discretion.AviWorlds
            reserves the right to interrupt the Service with or without prior
            notice for any reason or no reason. You agree that AviWorlds will not be
            liable for any interruption of the Service, delay or failure to
            perform, and you understand that you shall not be entitled to any
            refunds of fees for interruption of service or failure to perform.
            AviWorlds has the right at any time for any reason or no reason to
            change and/or eliminate any aspect(s) of the Service as it sees fit at
            its sole discretion.

          • AviWorlds

            HERE is one part of AviWorlds TOS. 2.6

            2.6 Aviworlds may suspend or terminate your account at any time, without refund or obligation to you.

            Aviworlds
            has the right at any time for any reason or no reason to suspend or
            terminate your Account, terminate this Agreement, and/or refuse any and
            all current or future use of the Service without notice or liability to
            you. In the event that Aviworlds suspends or terminates your Account or
            this Agreement, you understand and agree that you shall receive no
            refund or exchange for any unused time on a subscription, any license or
            subscription fees, any content or data associated with your Account, or
            for anything else.You understand that termination of an account may
            at Aviworlds’s discretion,

            1.6 AviWorlds is subject to scheduled
            and unscheduled service interruptions. All aspects of the Service are
            subject to change or elimination at AvWorld’s sole discretion.AviWorlds
            reserves the right to interrupt the Service with or without prior
            notice for any reason or no reason. You agree that AviWorlds will not be
            liable for any interruption of the Service, delay or failure to
            perform, and you understand that you shall not be entitled to any
            refunds of fees for interruption of service or failure to perform.
            AviWorlds has the right at any time for any reason or no reason to
            change and/or eliminate any aspect(s) of the Service as it sees fit at
            its sole discretion.

          • AviWorlds

            First of all all regions were free. Aviworlds did not charge anything in fact we gave money to everyone.
            No one was owed money except one person ans I already refunded him without him asking for it.
            And Gabriel if I owe money to anyone u are now accusing me of running let me know the names.
            Otherwise you are out of topic here.
            Again
            Aviworlds regions were all freebies paid by AviWorlds. You can ask that to zetamex.

          • Joe Builder

            That’s on reason I stopped giving away freebies, The more you give the more they want its never ending

          • Gabriel Chavez

            Well I bought money from an avatar name Avi Worlds and I had land that was paid for. So my question is where did the money go? The land was not direct from Avi Worlds but from another resident….Shady? Proof attached for another paying customer too did he get his refund? see attachment

          • Joe Builder

            Strange why would you pay for land through any avatar as all the huge signs point to pay the land directly? There is 100’s of rental boxes in place. Not sure why you would do something like that, Rather than follow simple directions.

          • Joe Builder

            Hmm where is the part where actual money was involved? I agree something is shady its YOUR comments

          • AviWorlds

            Yes and that is the RENTAL AREA , where you renew your free land. That is not a paid land area. Never was. You are lying and desperately trying to incriminate me by showing false information. I would be careful about that.

          • Joe Builder

            I bet I know his home Grid, This gabriel guy.

          • Gabriel Chavez

            well Aviworlds is no longer my home grid you can come and visit me in metropolis at least i can control my own region and no longer have to worry

          • oh, Welcome to Metropolis …naturally… the HUB of coolness in the entire Metaversum!!!-))

          • AviWorlds

            HEY GABRIEL you did not purchase nothing or paid nothing but even if you did here. Read the TOS.

            1.6 AviWorlds is subject to scheduled and unscheduled service interruptions. All aspects of the Service are subject to change or elimination at AvWorld’s sole discretion.

            AviWorlds reserves the right to interrupt the Service with or without prior notice for any reason or no reason. You agree that AviWorlds will not be liable for any interruption of the Service, delay or failure to perform, and you understand that you shall not be entitled to any refunds of fees for interruption of service or failure to perform. AviWorlds has the right at any time for any reason or no reason to change and/or eliminate any aspect(s) of the Service as it sees fit at its sole discretion.

          • AviWorlds

            At this point I will ask u to present me with the proof because there were no paid land in aviworlds. All rental boxes were configured FREE. zero, nada.
            U had to renew your free land every seven days. But no pay.

          • Gabriel Chavez

            cant prove it you deleted your site cant even login to transaction history and did not rent from you rented from an estate owner in your grid. oh well games on me I guess

          • AviWorlds

            You are lying sir. And I challenge u to prove it now. The only estate in Aviworlds was Aviworlds. The free one. And if u need money just say how much …how much was it? 10 bucks? Let me know…come on!

          • Gabriel Chavez

            how can I prove it? I was given money by an avatar named Avi Worlds which I in return paid one of your residents for land and your asking me to prove it I cant even get in to your website the website doesnt load how can I prove something otherwise. like I said game is on me.

          • AviWorlds

            HERE is one part of AviWorlds TOS. 2.6

            2.6 Aviworlds may suspend or terminate your account at any time, without refund or obligation to you.

            Aviworlds
            has the right at any time for any reason or no reason to suspend or
            terminate your Account, terminate this Agreement, and/or refuse any and
            all current or future use of the Service without notice or liability to
            you. In the event that Aviworlds suspends or terminates your Account or
            this Agreement, you understand and agree that you shall receive no
            refund or exchange for any unused time on a subscription, any license or
            subscription fees, any content or data associated with your Account, or
            for anything else.You understand that termination of an account may be,
            at Aviworlds’s discretion,

            1.6 AviWorlds is subject to scheduled
            and unscheduled service interruptions. All aspects of the Service are
            subject to change or elimination at AvWorld’s sole discretion.AviWorlds
            reserves the right to interrupt the Service with or without prior
            notice for any reason or no reason. You agree that AviWorlds will not be
            liable for any interruption of the Service, delay or failure to
            perform, and you understand that you shall not be entitled to any
            refunds of fees for interruption of service or failure to perform.
            AviWorlds has the right at any time for any reason or no reason to
            change and/or eliminate any aspect(s) of the Service as it sees fit at
            its sole discretion.

          • AviWorlds

            I did not delete my site. Zetamex did it. Besides that my TOS clearly states AviWorlds can delete, suspend everything and has no refund obligations nor is liable for anything.
            Read it below.

            HERE is one part of AviWorlds TOS. 2.6

            2.6 Aviworlds may suspend or terminate your account at any time, without refund or obligation to you.

            Aviworlds
            has the right at any time for any reason or no reason to suspend or
            terminate your Account, terminate this Agreement, and/or refuse any and
            all current or future use of the Service without notice or liability to
            you. In the event that Aviworlds suspends or terminates your Account or
            this Agreement, you understand and agree that you shall receive no
            refund or exchange for any unused time on a subscription, any license or
            subscription fees, any content or data associated with your Account, or
            for anything else.You understand that termination of an account may be,
            at Aviworlds’s discretion,

            1.6 AviWorlds is subject to scheduled
            and unscheduled service interruptions. All aspects of the Service are
            subject to change or elimination at AvWorld’s sole discretion.AviWorlds
            reserves the right to interrupt the Service with or without prior
            notice for any reason or no reason. You agree that AviWorlds will not be
            liable for any interruption of the Service, delay or failure to
            perform, and you understand that you shall not be entitled to any
            refunds of fees for interruption of service or failure to perform.
            AviWorlds has the right at any time for any reason or no reason to
            change and/or eliminate any aspect(s) of the Service as it sees fit at
            its sole discretion

    • I just want to say, as I have said before, I do hope you find a way to do that which you wish to do, and have fun doing it-)

      DDOS attacks are done for all sorts of reasons, in this one likely by another grid or grids, or people in them who do not want the free Meta to succeed. There are some very bad folx with immature and simplistic, selfish reasons who think the only way for themselves to get ahead is by ruining the competition in any ways they can.

      I have to say, also, that I agree with all positive statements about Zetamex and Tim. I have known him since I met him with Linda in a grid in a far, far, land, and he has always been nice to me and done an excellent job…tho tbh I only just rent some regions from him in Metropolis, not a full-blown grid.

      In any case, be well, and prosper!!

  • Vanish

    A few thoughts on the AviWorlds shutdown (may become a blogpost when it grows up):

    1. DDOSing an OpenSim Grid is a really low-hanging fruit. Nobody gets a troll trophy for that.
    2.
    Because of 1. DDOS attacks usually subside within a few hours, or days
    at the most. The problem would’ve gone away from just… waiting.
    3.
    AviWorlds shutting down regardless of 1. and 2. is really no surprise.
    Neither is Alex beating his chest and telling the world he’ll never give
    up, just shortly before giving up. It’s not like there’s no precedent.
    4.
    Having your hosting company handle support is really… I don’t even…
    Is this common practice? If it is, what exactly did Alex do at all?
    Just collect the payments and pay the bills? WTF y’all?
    5.
    “Datacenters complain that you’re using too much bandwith” from an
    OpenSim DDOS attack? Either you’re with a shitty datacenter or there’s
    something fishy. It’s no secret that I’m renting my own little server
    from Hetzner, which comes with unlimited traffic and 200MBit/s
    guaranteed. I imagine they’ve got a bandwith throttle that just drops
    packets when that bandwith is reached, so there’s really no “trouble”
    I’d get myself into when reaching that limit. On top of that, there’s
    certainly bigger grids with lots more traffic than AviWorlds, and this
    is the first time I’ve been hearing about anyone “getting into trouble”
    over bandwith. Bottom line: If true, change your datacenter.

    • AviWorlds

      As I have stated on my initial post my decision to shut down again was based on a variety of things. Not only the DDOS attack.

      • Vanish

        Yeah. Because of 1: The DDOS, 2: Tim losing patience because of the DDOS and 3: No backups to restore pre-DDOS state. (Btw, that doesn’t make much sense. How can a DDOS “wipe” a region? All they do is bring the simulator down.)

        Anyway, what happened to “I’ll NEVER give up”?

        • AviWorlds

          Once again. I never said I gave up. Im in transition and I did not say DDOS attacks wiped the regions.,
          I clearly say that there were also inworld attacks of which I did need region ROLL BACKs that were unavailable to me. My decison was not soly because of zetamex. I now personaly think that a commercial grid needs to be 100% independent regardless and that was my mistake. Zetamex is a hosting company and they offer the services they offer. I cant change that. Ilike I said I was very happy with zeyamex s help but unfortunately it lacked what I needed in the end.

          • Vanish

            The way I remember, you said last year (when you were independent) that you needed the help of a hosting company so you don’t have to do everything yourself. You’re spinning this faster than the NSA after the Snowden Leaks.

          • Joe Builder

            I do think without all the facts being allowed in this blog to be told, we tend to think all is on the up and up. Reality is bad things happen, Promises and contracts not kept and we move on. Hopefully wise people will take note and be a bit more less to take low cost as best deal.

          • Joe — Your comment seems to imply that there are some facts that haven’t been told, and that some contracts have been broken. As far as I’m aware, that isn’t the case. And, since you’re neither a customer nor a vendor in this particular relationship, it’s highly likely that Lawrence will step in to moderate your comments if you don’t tone them down and focus on a more constructive approach.

          • Joe Builder

            Easy there with the delete button, This is reason why facts are not told, Moderators are to quick to remove exactly what went on, But being I seen all and read everything that transpired I’m sure Alex will be prompted to post this information. Again read what I wrote, I mention no name nor do I mention any particular service. Your reading much to into this and assumptions are the root to all screw ups. And I’ll have to say I was wearing a GRID OWNER tag prior to closure. Thank you 🙂

          • lmpierce

            As regards moderation:

            Moderation at Hypergrid Business does not remove facts because they are inconvenient facts, nor are anecdotes arbitrarily deleted because they represent an unpleasant or embarrassing truth. On that count, a review of comments since moderation began provides ample evidence that freedom of expression is highly respected here.

            The difficulty arises when comments contain accusations presented as facts. False accusations are not allowed, so all accusations in general are considered suspect, to prevent malicious derision. In general, information that any reader could reasonably verify is considered factual. Accusations that cannot be verified, and are directed against an individual or service as a form of disparagement, are not permitted. We cannot and do not undertake to verify that accusations are true or false.

            Again, as a reminder, we understand that our moderation guidelines may not suit everyone’s preference for an online discussion, so we do allow readers to post links to other forums where the discussion can continue unabated.

          • Joe Builder

            If we look a bit deeper in what you just said basically we cant take ANYTHING as fact. Bring it maybe considered a accusation false or truth. I think that plays on both sides of the table here. As what the hosting company claims may also just be as false. or anyone else for that matter. Thanks for clearing that up, I’m sure a few people see things differently now

          • AviWorlds

            Yes but you still dont undetstand what Im trying to explain here.
            Me personally I myself do not have time to manage a grid server side but I also said that in my opinion from all my experiences with third party hosting companies is that a commercial, large scale grid needs to be independent.
            And yes the backing up of regions can be done automatically no need to be putting hands on.
            No need for personal attacks ok.
            Read what I wrote originally and try to understand it.
            I dont have time for back ups and yes that is one of the reasons I need a hosting company.
            I did not say if when I come.back I will make aviworlds a commercial type grid due to the fact that in my opinion now I would need to do it on my own.

          • AviWorlds

            Yes I dont have time so a thrid party hosting was a solution for me. But like I also said that now with having experienced two hosting companies I come to realize that for a commercial grid in my personal opinion; it needs to be independent and host its own.
            Knowing this now I dont know if I can go for the large scale commercial grid anymore. I mean you live and u learn thats how it is.
            I can learn and with that new knowledge I can make new decisions or better ones. 🙂

      • Guest

        I think the problem is more with your #5 explanation of things. That’s it in a nut shell

        • Joe Builder

          lol tried to delete oops didn’t work, Anyways was meant for Vanishs response

    • hack13

      Vanish we also use Hetzner, and they informed us that the DDoS attack would cause them to pull our server off the rack. You may call and ask yourself to confirm if you like. We use 6 datacenters around the world, and all of them gave us this policy.

      • Vanish

        Okay, so… how much traffic was it?

        • hack13

          Yep, it was 20Gbps constant attack lasted a few hours at a time. Hetzner doesn’t mind if you get attacked, but at a scale of 20Gbps its too much on their infrastructure. Meaning if I had a server on the same router as you, your traffic slows or comes to stop because of the attack. See, I am not saying our users can’t get attacked, but if these attack at that kind of scale, and constant the data center doesn’t want to have it effect other users.

          We now are routing some traffic through hardware firewalls at 3 of our datacenters that can just “blackhole” attackers and send them to a dud router. It does mean that it slows normal requests because it has to verify everything during an attack, but it adds a lot more security and protect for our clients, and allows them to be hit harder. We are trying to get the same setup with Hetzner, but customs to send our own hardware is a (insert bad word) over seas to another country. I had a friend order some servers from france and it sat in customs for 2 months.

  • Zandramas Grid

    Being a Zetamex customer I would like to state a few things because some of the stuff that is being said here is not true and seems to be posted w/o proper journalist investigation. We have now been with Zetamex about a year and have had zero issues. Timothy and his team have always been quick to help us whenever we have needed. They have helped us strengthen our security, helped us move to a commercial style grid atmosphere, and even have built us custom applications and tools for use with Zandramas Grid.

    Being we use our own equipment I can attest to that the data center can cancel service with us if there is a big problem e.g a DDOS attack especially if it continues for long periods of a time and also effects other customers. Pretty much any hosting provider states this in their TOS. Even the data center we use has DDOS protection however only up to a certain level in fact if the abuse was to high it can start to effect things. Secondly if things don’t change and they keep going it will start to negatively impact other customers in the data center. In all reality this is the truth look it up for yourself we have done a lot of research on this ourselves I have even witnessed some big hosting companies just terminate services with people because they were being attacked and without warning! ( Zetamex giving a 7 day warning thats awesome. Giving you time to get your things in order )

    We don’t know that much about AviWorlds other then the news we always hear is very negative. We have even had a few residents come to us from AviWorlds stating that they were upset they lost their land and even had a bad taste in their mouth of opensim because of it and were looking to be part of a good stable grid environment. I’m not here to badmouth AviWorlds but only saying what I have seen written about them pretty much on all the news sites and been told by residents.

    As a grid owner you should be doing backups, you should be involved in your every day grid workings. I would never expect a hosting provider to constantly make backups for me every min or hour of the day unless that was an extra paid service. In terms of Zandramas and backups we do these ourselves , in fact we even hired Zetamex additionally to help us build a good backup solution for Zandramas Grid to where our regions back up instantly. Not only do all of our regions back up every hour but we also have even another backup service that constantly does checks on files and if they change file size they backup. So additionally we have many backup solutions in place on Zandramas thanks to Zetamex. This is something you as a grid owner should do, running a grid is a lot of work I seem to see a lot of people popping up making their own grids but they don’t think of these things and are not prepared when problems arise.

    This question here is for Aviworlds.
    Q.) Aviworlds you state that you don’t have time to do backups for your grid or to even be able to use the tools provided to you by Zetamex, How do you have time for a grid in the first place and why do you want to be a grid owner? You also state that you will move to your own hardware and run the grid yourself. How are you going to find time to do that if you don’t even have time as you state to click a simple button to backup things? Running a grid on your own hardware is 98X harder then having a hosting provider take care of those details for you.

    We only wanted to add this in here because really feel that this whole article makes Zetamex look bad and they are not bad. Timothy the owner is one of the kindest people that we have met in the Opensimulator community and one hell of a hard worker.

    • Joe Builder

      Give it some time.

    • Zandramas Grid

      Update:
      One of our owners actually did visit Avi Worlds and even did buy currency as she was going to bring her creations there. Just found this out from Suzan. She is now e-mailing over proof to Maria

      • AviWorlds
        • Thanks, I just passed the email address along to the resident who had contacted me.

          • AviWorlds

            really Maria you are really going to waste your time.
            Here is AviWorlds TOS! Read it.

            HERE is one part of AviWorlds TOS. 2.6

            2.6 Aviworlds may suspend or terminate your account at any time, without refund or obligation to you.

            Aviworlds
            has the right at any time for any reason or no reason to suspend or
            terminate your Account, terminate this Agreement, and/or refuse any and
            all current or future use of the Service without notice or liability to
            you. In the event that Aviworlds suspends or terminates your Account or
            this Agreement, you understand and agree that you shall receive no
            refund or exchange for any unused time on a subscription, any license or
            subscription fees, any content or data associated with your Account, or
            for anything else.You understand that termination of an account may be,
            at Aviworlds’s discretion,

            1.6 AviWorlds is subject to scheduled
            and unscheduled service interruptions. All aspects of the Service are
            subject to change or elimination at AvWorld’s sole discretion.AviWorlds
            reserves the right to interrupt the Service with or without prior
            notice for any reason or no reason. You agree that AviWorlds will not be
            liable for any interruption of the Service, delay or failure to
            perform, and you understand that you shall not be entitled to any
            refunds of fees for interruption of service or failure to perform.
            AviWorlds has the right at any time for any reason or no reason to
            change and/or eliminate any aspect(s) of the Service as it sees fit at
            its sole discretion.

        • Zandramas Grid

          We have mailed you the proof. Thanks

      • Joe Builder

        Problem is no one takes time to fully read a TOS and then try to promote false accusations that a grid took there money. Clearly states non refundable. Anything else you can dream up? we have answers.

        • Zandramas Grid

          When I purchased the money it said that if I wanted to cash out it would be done as an refund on the Avi Worlds web-page.

          • AviWorlds

            It said no refund and you had to request one and we would have to review it before we did refund it. The minimum would be 5000 AV$s per month if we agreed to.
            One user purchased 5000 AV$s once from AviWorlds and then immediately wanted a refund. He filed a complaint in paypal and AviWorlds WON the case because it clearly stated we do not offer a refund. It is a request for one and we can deny or not.

          • Zandramas Grid

            You stated on here that no one is spending and everything is free, However as you can see that I did buy money that’s an fact. Look in your mail to where I did send the transaction history on paypal. Must get back to my grid now have lots of things to do. Enjoy your day / night.

          • Joe Builder

            Try to stay on topic, Thanks 🙂

          • AviWorlds

            Again you are off topic here. You bought money and according to my TOS I have the right to refuse your refund. Also that doesnt mean I charge for land that was what I was explaining before to Gabriel. He claims he bought land which is a lie.
            I wasnt asked about buying currency. AV$s are non refundable and you need to have at least 5000 AV$ for us to even consider refunding it. :
            Place a claim on paypal for your refund and see if you are going to get one then,. Since you are causing this false accusation here just to make trouble for me and turn this topic around I now refuse to refund your 5 dollars (1500 AV$s.) Insufficient amount.
            Yes everything was free in aviworlds with the exception of paid private regions. So I dont know why you would buy curreny or not…I cant be following everyone what they are doing on the grid. Buying land or not.

            sorry.

          • Joe Builder

            Again someone refuses to READ its said with a Minimum of 5000 av’s. Lets not steer away from the real problem here.

          • AviWorlds

            1.6 AviWorlds is subject to scheduled and unscheduled service interruptions. All aspects of the Service are subject to change or elimination at AvWorld’s sole discretion.

            AviWorlds reserves the right to interrupt the Service with or without prior notice for any reason or no reason. You agree that AviWorlds will not be liable for any interruption of the Service, delay or failure to perform, and you understand that you shall not be entitled to any refunds of fees for interruption of service or failure to perform. AviWorlds has the right at any time for any reason or no reason to change and/or eliminate any aspect(s) of the Service as it sees fit at its sole discretion.

      • AviWorlds

        DID YOU READ THE TOS?

        HERE is one part of AviWorlds TOS. 2.6

        2.6 Aviworlds may suspend or terminate your account at any time, without refund or obligation to you.

        Aviworlds
        has the right at any time for any reason or no reason to suspend or
        terminate your Account, terminate this Agreement, and/or refuse any and
        all current or future use of the Service without notice or liability to
        you. In the event that Aviworlds suspends or terminates your Account or
        this Agreement, you understand and agree that you shall receive no
        refund or exchange for any unused time on a subscription, any license or
        subscription fees, any content or data associated with your Account, or
        for anything else.You understand that termination of an account may be,
        at Aviworlds’s discretion,

        HERE IS MORE!

        1.6 AviWorlds is subject to scheduled and unscheduled service interruptions. All aspects of the Service are subject to change or elimination at AvWorld’s sole discretion.

        AviWorlds reserves the right to interrupt the Service with or without prior notice for any reason or no reason. You agree that AviWorlds will not be liable for any interruption of the Service, delay or failure to perform, and you understand that you shall not be entitled to any refunds of fees for interruption of service or failure to perform. AviWorlds has the right at any time for any reason or no reason to change and/or eliminate any aspect(s) of the Service as it sees fit at its sole discretion.

    • Joe Builder

      Not everyone sits at home 24/7 many have jobs, They pay hosting companies to manage security on there websites and Outside server attacks. Simply this was not the case with Aviworlds. It was like the towel was thrown in way to early, Maybe you have a different relationship with Zetamex than others so to judge what goes on in aviworld is completely out of place, And now shows professionalism is lacking also

    • AviWorlds

      It is not the fact that it makes zetamex look bad. We as citizens need to stay on top of these companies that may or not brake your whole business. I also understand the expression brown nose and also the one that says BIAS all over it.
      You should not be worrying if zetamex is going to be blamed here. You need to stick for what is the truth and for what I see here you already have some nerve to come here and lie about things you know are not true.

  • Joe Builder

    Alex being there is many non believers on the fact that you where threatened by Zetamex on several occasions on closure of your grid, Was there any reason for this threat? I’m sure a few here would like to know better in detail.

    • AviWorlds

      Yes and this why I careful in my very first post not to have to do this but yes I have received threats from Timothy to shut the grid down , discontinue service with zetamex. More than 4 times and once because he had an argument with Joe Builder in my welcome region. I have all the emails and I also can assure everyone that Timothy told me that zetamex did not save region back ups every 1 hour and every 24 hours. He did tell me I had to use zetapanel 2.0 that he offered and back the regions up myself.
      My two regions were attacked and wiped out, again I called Timothy and as always he was prompt and ready to help I cant deny that. But he could not ROLL BACK my regions. Only via data base and that would cause many other problems. He said back up , back up , back up to me and pooffed.

      But as I also have stated before that was not the only reasons why I had to shut down.

      • Joe Builder

        Well that’s it then, Professional? I’m sure the readers will decide for themselves. As they now are busy making a whole new TOS for there service.

        • AviWorlds

          here joe is one of them

          1.6 AviWorlds is subject to scheduled and unscheduled service interruptions. All aspects of the Service are subject to change or elimination at AvWorld’s sole discretion.

          AviWorlds reserves the right to interrupt the Service with or without prior notice for any reason or no reason. You agree that AviWorlds will not be liable for any interruption of the Service, delay or failure to perform, and you understand that you shall not be entitled to any refunds of fees for interruption of service or failure to perform. AviWorlds has the right at any time for any reason or no reason to change and/or eliminate any aspect(s) of the Service as it sees fit at its sole discretion.

          • Frank Corsi

            Is or was AviWorlds a corporation or some type of legal entity or was it a fictional name.. You do understand a contract with a fictional name is not valid.

          • AviWorlds

            haha…yes AviWorlds is registered and no you are wrong. Once a person agrees with a contract that is it! I can even be written on a toilet paper tissue. AviWorlds is not a fictional name.

          • Frank Corsi

            No business entities were found for AviWorlds.

      • Han Held

        >slanders his former provider
        >whines about being ‘crucified’
        Yeah…good luck with that.
        Also, screenshots or didn’t happen.

        • AviWorlds

          Just hope one day Han Held when you paid for a service in full and many times ahead of time , the provider does not treat you like s,,,,t…and does give you the appropriate service you paid for. It is very frustrating being here as the customer and being attacked by a bunch that dont want to hear the truth. Keep the lie and the non complying providers you deserve them.

  • AviWorlds

    HERE is one part of AviWorlds TOS. 2.6

    2.6 Aviworlds may suspend or terminate your account at any time, without refund or obligation to you.

    Aviworlds has the right at any time for any reason or no reason to suspend or terminate your Account, terminate this Agreement, and/or refuse any and all current or future use of the Service without notice or liability to you. In the event that Aviworlds suspends or terminates your Account or this Agreement, you understand and agree that you shall receive no refund or exchange for any unused time on a subscription, any license or subscription fees, any content or data associated with your Account, or for anything else.You understand that termination of an account may be, at Aviworlds’s discretion,

  • AviWorlds

    Lets go back to the topic here and not try to crucify me.
    I was the customer not the provider.
    I wanted to be nice and not be aggressive but I see that this is getting to a point of no return and even Maria here is now trying to turn the boat in my direction.
    I have proven again and again that according to AviWorlds TOS we had the right to shut down and with no notice.
    The fact is that ZETAMEX threatened to shut down the grid many times and I even had to beg him not to do it.
    He stated on his emails that he was denying service. I had to receive abusive emails from zetamexs representatives many of which I have as proof and the last one that said I had 7 days to find another hosting company.

    On top of all that there wasnt one single problem I did not have to email zetamex two, three times because they would tell me it was fixed or completed and I had to go check it was not. Many many times I had to re write and keep emailing them so they would finally fix the problem. Even that way I tried to be polite and not blame or jeopardize zetamexs credibility here. I am very very forgivable and because of that I lost my partner.

    Textures becoming white all the time, regions crashing all the time, regions with only 12 people online crashing and many more problems.

    And the zetapanel 2.0 allows you to make back ups for your regions but it is a manual service that requires me to be in front of the computer doing all the back ups.
    135 regions !

    Plus now all the hacking happening and my grid being blamed for it.

    • Joe Builder

      Lets hope this does not happen on any other grid when the HOSTER has a personal dislike for a individual. Once again do we really want this type of professionalism controlling our grid?

      • Han Held

        AviWorlds thinks that’s bad? That’s nothing! You should check out the email **I** got!

        Smelly
        Inbox
        x
        Abraham Lincoln

        May 30 (1 days ago)

        to me
        Smelly,

        You smell funny and yo momma dresses you funny,
        Yours
        Pres Abraham Lincoln

        P.S. Kennedy agrees

        I have NO IDEA what I did to anger JFK and Lincoln, but you can read the email for yourselves -it’s all right there!

        • Han Held

          On a more serious note, it’s my opinion (and mine alone) that Timothy Rogers should be consulting a lawyer and begin to explore his legal options with regards to slander or libel (I forget which one it is when it’s in print)…

          • AviWorlds

            Yes me too. Han Held. and no I did not make believe. I have the emails. All of them.
            Why dont you ask Timothy Rogers if that email is or not true? Ask him…let him answer it.

          • Joe Builder

            Not a option everything said is true with emails to back them from the other party involved.

        • oh good Han Held does not know it was from me. ~walks away quietly~ 😛

    • “And the zetapanel 2.0 allows you to make back ups for your regions but it is a manual service that requires me to be in front of the computer doing all the back ups. ”
      Do you have any suggestions that would make doing backups alot easier for you? Please do tell me so i can see if its possible to do in version 3.
      By the way alex i am asking as a developer. Not attacking what you said at all. I value customer feedback and suggestions and use them to help improve on whatever webpage or lsl script i am helping with.
      V2 was released at around the same time as Tim made the announcement of hiring me so i was not able to contribute code to it but i do know that V2 uses bootstrap 3.1 which is automatically mobile and tablet friendly so no need to be at your desktop or laptop to make back ups. V3 will also use the latest bootstrap with even better support for those using tablets and smartphones.

      • Christopher — Personally, I recommend taking a look at Dreamland’s approach. In addition to all the regular backups and OAR exports etc… they also have system backups. There are ten slots total — four are for customer use, and six are for each of the last six days and are grabbed automatically. Restoring to one of these backups is as simple as uploading an OAR file, except you restore from one of those slots, instead of restoring from an upload. You can still download locally, but downloading and uploading OAR files does take time, and if you have to do it for a lot of regions every day, I can see why it can become impractical quickly.

        Or you can have an automatic backup for last three days, one for a week ago, and one for a month ago. That way, if a user totally fails to notice that a region has been messed up by somebody, he has a month to get it back!

        • Thank you for your suggestion Maria. Auto backups is a great idea. Thought Tim put that in V2 but i will make sure we do it in V3.
          Problem with V2 was that it didnt have any code for SQL access so grid managers couldn’t setup times for auto back up.
          As for OAR’s. The system Tim wrote is pretty amazing but will probably get a huge improvement spike as well, possibly a rewrite of its code.

      • Gaga

        I do wonder if it may be possible to write a LSL script to interact with a php page on the server to initiate backups on a timed basis since a locked down region could be left running and in communication with the server via http with secure password access set up of course. Just a thought because I initiate a web crawler from one of my regions via http and it was set to a timer functioning perfectly well without me being there. By this means hourly backup’s could be handled I would think.

        Just throwing in a possible solution to Alex’s problem. A lot else could be communicated back and forth too and a log kept in the region even. Just thoughts???

        • Hello Gaga. Tim and I are huge fans of API stuff and have been having a blast writing RESTful API systems for different things and 1 of them was a login/splash/welcome page that displays the stats of a grid in 4 different ways. HTML of course, JSON, XMLRPC and my personal fav, equal sign (=). I use that to fetch data from the page onto a in world prim.

          So it is possible to have sim owners just touch a in world terminal and BAM their sims are backed up.
          We will be looking into ways of making it very easy for grid owners and their residents to have a better experience with opensim.

          • Blue Bird

            What a neat idea!

          • the in world terminal idea? well it wont be like that. Security has to be factored in but is still possible.
            Can really do anything with lsl networking.
            Thanks for the comment. I do like to think outside the box, even when playing minecraft.

      • AviWorlds

        U dont need to ask me. See it for yourself. The fact is that I could not roll back the regions because there were no roll backs.
        And that was two days ago

        • auto back ups are a great idea alex but i think why Tim probably didnt do it in V2 for afew reasons. Busy with customers and other projects and totally forgot to add in auto back ups or maybe just held off on that for now because doing OAR backups do take up alot of server hard drive space. The more OAR’s that are create, the more space is required, the more money it will cost for that space per month.
          However both tim and i have been looking at alot of data storage providers for the past few weeks for ZetaPanel V3 and will continue to do so until we find the right provider so we can offer auto backups.
          Also i personally think that auto backups should be set and scheduled by the grid owner.
          Example: You may want OAR’s to be backed up ever sunday at 11am eastern, Zandramas would like their backups to be on the first of every month at midnight and another grid owner might not want auto backups at all.
          That kind of customization was also not possible in V2 since it did not have a code for database access to do those kind of settings. Only way Tim would of been able to do that in V2 was by creating and writing to another file like a .txt or .properties file which even in php is a major pain in the butt to do.

          I am sorry that auto backup was not made available to you sooner but please do understand that Tim and the Zetamex dev team are doing everything we can for our customers.

          • AviWorlds

            Hi Christopher I do understand and as I have stated here over and over; my reasons to shut down the grid were not only because of Timothy Rogers or because of the ROLL BACK feature. There were many reasons I have nothing against Timothy Rogers and zetamex. I always applauded his service and promptness to help out anyway he could. Yes we had our differences and arguments but that comes with the business relationship specially in an opensim environment which is not short from having alot of problems.
            But as usual people come here and start the accusations and Maria goes along with all this putting wood in the fire as you can see.
            Yes look into that feature because people like me need that. I would never be able to BACK UP 135 regions or more daily every 1 hour and 24 hours. It is a very important tool and I even stated on my initial post that I was suggesting to Timothy to work on that.
            Now Zandramas grid states on their post here that they have that feature. I would like to know how and why I did not have that and you are saying here that ZETAMEX does not offer auto back ups for region roll backs.
            Zandramas spokes person has basically called me a liar here saying I was just trying to put the blame on Timothty.
            Anyway thanks Christopher for being professional and nice to me here. I really hope everything works out for zetamex and Tim.

      • AviWorlds

        Christopher for me a region back up needs to be automatically like dreamland metaverse has. No hands on.
        So even If I can do the back ups via my smartphone how would I have time to back 135 regions?
        It needs to be an auto system that if I need a region rolled back I just mark the day it has to roll back to and done
        Up to 10 days back would be good.
        Because my two regions were attacked and wiped out and zetamex couldnt roll it back the regions not even 24 hours back.

  • Joe Builder

    As far as I’m concerned This discussion is closed. Let it die, lets all learn a lesson and move on. I do not hate Tim or his company just a difference of opinion on a few things 🙂

  • AviWorlds

    Well you are not taking my word for it. I have the proof of it.
    Also I must say that we all need to look at both sides. Customer and Provider. And not make your decisions based on likeness or because you know the person etc. etc. etc.
    I myself always even with all the problems applauded Timothy Rogers on his efforts and promptness. But if you can take the applaud you need to also take the critic so you can grow and learn and be better.

  • Joe Builder

    Well its funny to see this topic was hijacked and all the FACTS where deleted by the moderators. But if we convinced 1 person to be more wise in picking a honest professional hosting service, Then we did our job in showing them the truth.

  • Joe Builder

    This Blog can delete the whole thing but some people are now informed how some services run there business, And how extremely one sided this place is. Removing comments left and right specially ones that have merit. know wonder this isn’t a popular blog for the experts

  • Roddie Macchi

    I have had the pleasure of talking to Timothy on many occasions and have found him to be very friendly and helpful….The thing is everyone wants to point a finger. Im not saying that Aviworlds weren’t trying their best but I have found that if you want to open up and make a successful grid you really need to do it on your own with no providers. Like SL on their own servers and their own team..no ones rules but their own…just like ours…no one governs us but us…our team our servers our rules. Its the only way to be successful and assure your residents security. If at anytime these host providers shut down with all these grids on them…they too are gone. Not a good idea. But its a risk you take. As for Zetamex I think you’re pretty safe to host with them if that’s easier. I have heard nothing but good things about them and that says a lot.