DigiWorldz takes over VirTec vending machines

DigiWorldz has bought VirTec this week and will resume normal business in two weeks when the vending machines will be running on DigiWorldz  servers and be deployed to other grids.

This comes after VirTec’s previous owner Virtouse Lilienthal announced last week that he would stop selling new products to new grids and that he was talking to someone willing to take the business forward. Several grid owners had expressed worries about losing the system.

VirTec vending machines allow merchants to sell goods using their choice of currency, and also provide sales statistics and other functionality over and beyond the built-in sale function available in OpenSim.

DigiWorldz intends to run the business as a separate brand, DigiWorldz Grid owner Terry Ford told Hypergrid Business.

Terry Ford

“We intend to place Virtec stores on any grid who wants them,” he said. “We also hope to continue offering the products via the Kitely Market.”

VirTec had withdrawn products from its shops in Kitely and other grids including Great Canadian Grid, Genesis MetaVerse, Dynamic Worldz, DigiWorldz, Mobius Grid, ZanGrid and 3rd Life Grid.

DigiWorldz, a former VirTec customer, will also be providing support to current VirTec customers, who can file support requests through the standard DigiWorldz support tickets.

DigiWorldz will also continue reporting VirTec statistics, although it could take some time before  things start running normally, said Ford.

The new move will boost trust for VirTec products, ZanGrid owner Suzan Koning-Moennink told Hypergrid Business.

Suzan De Konning

“This is positive news to all VirTec its members,” she said. “I have no idea how this will work out in the future, we have to wait and see.”

One possible issue is that DigiWorldz only allows grid residents to submit support ticket and will need to expand the system to include those without an account at DigiWorldz, said Koning-Moennink.

The system now allows anyone to submit the ticket, with or without signing up as a member.

ZanGrid hosts shopping mall regions where users from other grids can teleport in and use Gloebits to buy products that they can take home. It was one of the first big commercial deployments of the Gloebit currency, which offers OpenSim users a single virtual wallet that they can use for shopping on different grids.

Mobius Grid, which had also purchased VirTec machines, will continue using them under the new ownership, grid founder Shawn Corr told Hypergrid Business.

Mobius is also a Gloebit grid, and was one of the first to join the platform last summer.

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David Kariuki

David Kariuki is a technology journalist who has a wide range of experience reporting about modern technology solutions. A graduate of Kenya's Moi University, he also writes for Cleanleap, and has previously worked for Resources Quarterly and Construction Review. Email him at [email protected].

  • In the article… Suzan stated:
    “One possible issue is that DigiWorldz only allows grid residents to
    submit support ticket and will need to expand the system to include
    those without an account at DigiWorldz, said Koning-Moennink.”

    No worries about this, our support ticket system does not require a user to be a member of the DigiWorldz grid or community in any way.
    Anyone can submit a support ticket.

    Please understand, we are aware some grid owners may be concerned we will use Virtec as an avenue to try to lure users away and bring them to DigiWorldz, but I can assure everyone, we do not operate like that and would never cross that line. Our dealings concerning Virtec products in other grids will remain on a professional level and we will only do what is needed to support Virtec products inside each grid.

  • Suz Blessed

    Ah:) Thank you Butch. This morning when I tried to enter your support system I got this message that only members of Digiworldz can submit a ticket. I see you changed this now:) This is good! Makes it easier for people.

  • I edited to reflect the fact that anyone, with or without an account, can submit the ticket.

  • Suz the support ticket being reachable from outside has been there since
    I joined in April 2015. To have the possibility to ask questions before
    I join a grid was one of the reasons why I decided to join (not the
    only reason, The 2nd was that they were hypergrid enable)

    • Suz Blessed

      Well great, but I got this message when I opened up the support page, that the ticketing system is only to be used by Digiworldz members. Reason to mention this. Or I would not have:) After this hypergridbusiness post I no longer get this message. And I think more people had this message because it is due to the fact that others told me I tried and noticed this. This was the reason to mention this. But all seems ok now so what is your point Isis?

      • No point at all Suz. Just passing the info about my own experience.