Dreamland tops this year’s hosting survey

Dreamland Metaverse outscored the two other major providers in every category in this year’s OpenSim hosting providers survey, while CloudServe, the new kid on the block, scored a close second.

2015 Hosting survey scores

Zetamex scored last in four out of five categories. Zetamex also had an ownership change this past year, and had long stretches of time when it was not accepting new customers.

“In the past seven years I have done business with Oliveria, Zetamex, and Dreamland,” wrote one customer. “Dreamland is by far the best grid hosting provider! In over a year of service with Dreamland there has been zero downtime, no random or unexpected changes to interface or tinkering with services, and stability of ownership. Dreamland gives you exactly what you want in a grid with fast service.”

“Since moving over to Dreamland, the reliability and accessibility for my grid has been unrivaled by any other host I have been with outside closed grids,” wrote another. “Any questions that I have are answered promptly and with experienced detail. Would and have recommended them to colleagues and community friends.”

There was one positive comment about Zetamex

DigitalOceanKalasiddhiGridOliveira Virtual LandsSirinHGpole, and Your2live got only one response each, while DS40 and DigiWorldz got two responses.

Community and content were most wished-for by OpenSim hosting customers.

2015 Missing features

In addition, 29 percent of respondents said they wanted to see a web-based viewer, and 26 percent said they wanted an online marketplace.

The features most appreciated by OpenSim hosting customers were the ability to have their own grid, which was a plus for 51 percent of respondents, followed by the hypergrid at 29 percent. There was a four-way tie for third place, with 46 percent of respondents saying they appreciated higher prim limits, region and inventory backups, and low prices.

2015 most appreciated features

 

Finally, respondents were overwhelmingly positive about OpenSim pricing. Only one respondent said that OpenSim hosting was overpriced. Slightly more than half said the prices were reasonable for the services provided, and 43 percent called it a bargain.

2015 OpenSim pricing

maria@hypergridbusiness.com'

Maria Korolov

Maria Korolov is editor and publisher of Hypergrid Business. She has been a journalist for more than twenty years and has worked for the Chicago Tribune, Reuters, and Computerworld and has reported from over a dozen countries, including Russia and China.

  • Da Hayward

    great stuff Maria.

  • Alex Ferraris

    Hmm I didnt even know about this survey…Was Avi-Labs included on this survey?

    • Frank Corsi

      Nope, but everyone knew dreamland would win no matter how many of my customers submitted surveys.

  • Da Hayward

    was it a competition? well there you go.

    • Frank Corsi

      Not a traditional competition where everyone has tested all the participants to judge them properly, like a chili cookoff or a wine tasting type competition. This is more to hear what people say about opensim with the added bonus that dreamland is always the best.

      • Da Hayward

        Was just kidding Frank, Hey well done & compliments of the season

  • Frank Corsi

    But you have not tried all the listed hosting providers to know what is better 🙂

  • Carlos Loff

    I don´t know if you posted somewhere but I can´t find the total amount of participants – What is the answering universe ? It is very different to look at these results if only 30 folks participated or if 250 did – Cheers

  • gabegw11

    I see you have Digital Ocean as listed as being a opensim hosting company. You may want to check that again because they are not they are just a VPS cloud server company. Has nothing to do with OpenSim.

    • Suz Blessed

      Indeed 🙂

  • Suz Blessed

    How many did respond and fill in the survey? Those results and conclusions do not mean anything without this info 🙁 And was it checked that the grids responding are actual costumers at the moment of filling out the survey, or could also EX costumers fill in the survey ?

    • There were 39 responses total, 26 of which were valid responses for one of the top three vendors.

      This is a reasonable turnout, given the fact that the responses were from people renting grids (or, in some cases, large groups of islands on open grids), rather than from individual users.

      Some responses were disqualified (for a number of reasons) but there were no attempts to deliberately lower any particular result — nobody rated a hosting company negatively across the board, and there were positive reviews for all vendors. I didn’t quote the ones that just said “great service” — the two I quoted from Dreamland went into the most detail.

      • Frank Corsi

        I know for a fact that I had talked to many of CloudServe customers who said they completed the survey completely positively. So how do you determine what is a valid response? And how can anyone compare CloudServe against another provider if they have never experienced all 3 providers?

        • I did this the same way as with the grids survey — people rated the provider that they used. It’s how most consumer product ratings are done.

          though in one case, one of the respondents specifically said that they did use all three hosting providers.

          In any case, I do want to point out that with a top score of 5, both Dreamland and CloudServe got close to perfect scores.

          • Frank Corsi

            How many were for each provider?

      • Frank Corsi

        Which vendor had the 26 valid responses? You listed the lower end responses but not the numbers for the top 3.

  • hmm tim got the lowest ranking in user interface? that hurts alot. i worked my butt off on that control panel for him and got nothing in return. major kick in the balls there to me.